Question 1

How does Tame My Inbox work?

Accepted Answer

Connect your Gmail account and IRIS, our AI assistant, immediately starts analyzing your inbox. She categorizes emails by priority, drafts replies in your voice, extracts commitments and deadlines, and gives you a daily briefing — all automatically.

Question 2

Is my email data safe?

Accepted Answer

Yes. We use OAuth to connect to Gmail — we never see or store your password. Your emails are processed securely and we never use your data to train AI models. You can disconnect and delete your data at any time.

Question 3

Does it work with Outlook or other email providers?

Accepted Answer

Currently we support Gmail and Google Workspace accounts. Outlook support is on our roadmap.

Question 4

How long does setup take?

Accepted Answer

About 60 seconds. Click "Connect Gmail," authorize access, and IRIS starts working immediately.

Question 5

What Google permissions does Tame My Inbox need?

Accepted Answer

We request access to Gmail (to read and send email), Google Calendar (to show your schedule), and Google Drive (for file references in emails). You can disconnect any of these anytime in Settings.

Question 6

What is IRIS?

Accepted Answer

IRIS is your AI executive assistant. She can tame your inbox, draft replies in your voice, track commitments, prep you for meetings, analyze your email patterns and work habits, and research topics on the web in real-time. On Business plans, you can talk to her by voice. She's available on every page via the floating widget (Pro+) or in the IRIS Chat section.

Question 7

How does commitment tracking work?

Accepted Answer

IRIS reads your emails and automatically extracts promises, deadlines, and action items — things like "I'll send you the proposal by Friday" or "Can you review this by Monday?" She tracks these as commitments so nothing falls through the cracks.

Question 8

Can IRIS really talk to me?

Accepted Answer

Yes! Business plan users can have natural voice conversations with IRIS. Just click the microphone and ask things like "Brief me on my day" or "What's overdue?" IRIS responds with real data from your inbox.

Question 9

How does meeting prep work?

Accepted Answer

When you have a meeting coming up, IRIS pulls together everything you need: who you're meeting with, your recent email history with them, any open commitments, and topics you've discussed. She gives you a concise briefing so you walk in prepared.

Question 10

What email categories does the tamer use?

Accepted Answer

IRIS sorts emails into: Action Required (needs your response), Quick Reply (can answer fast), FYI (informational), Newsletters, Attachments, and flags VIP senders you interact with most.

Question 11

Can IRIS actually send emails for me?

Accepted Answer

Yes! IRIS can draft a reply and send it on your behalf — but she'll always read it back to you and ask for confirmation first. No email goes out without your approval.

Question 12

Is IRIS available on every page?

Accepted Answer

On Pro and Business plans, IRIS floats in the corner of every page ready to help. Click the owl icon anytime to chat or start a voice conversation without leaving what you're doing.

Question 13

How does the calendar integration work?

Accepted Answer

Connect your Google Calendar and IRIS knows your full schedule. She can brief you on today's meetings, tell you who you're meeting with, pull up your email history with attendees, and flag any open commitments before a call. She'll even help you find free time.

Question 14

Can I manage my contacts in Tame My Inbox?

Accepted Answer

IRIS automatically builds a contact database from your email history. You can see relationship strength, communication frequency, VIP status, and whether any contacts are going cold. Think of it as a lightweight CRM powered by your inbox.

Question 15

Can I try IRIS before signing up?

Accepted Answer

Yes! Click the owl icon on any page to chat with IRIS right now. She can answer your questions about features, pricing, and how it works. Once you sign up, she gets access to your real email and becomes much more powerful.

Question 16

Can IRIS search the web?

Accepted Answer

Yes! IRIS can research topics, look up current news, find best practices, and answer questions that go beyond your email data. Just ask something like "What's the latest on [topic]?" or "Research best practices for [business topic]" and IRIS will search, summarize, and deliver the answer. This feature is available on Pro and Business plans.

Question 17

Can IRIS analyze my work habits?

Accepted Answer

Yes. IRIS can analyze your email patterns, response times, relationships, and commitments to give you strategic insights. Ask her things like "What patterns do you see in my inbox?", "Who am I slow to respond to?", or "How should I prioritize my day?" and she'll reason through your data to give you actionable advice.

Question 18

Can IRIS manage my subscriptions?

Accepted Answer

Yes! IRIS scans your inbox to find every newsletter and marketing email you're subscribed to. You can review them all in the Subscription Manager, bulk unsubscribe with one click, or ask IRIS directly: "Unsubscribe me from marketing emails I haven't opened in 3 months." For emails that don't support easy unsubscribe, you can mute them — IRIS will auto-archive future messages. Available on Pro and Business plans.

Question 19

How does Contact Intelligence work?

Accepted Answer

IRIS analyzes your email patterns to automatically classify contacts as clients, vendors, prospects, personal, newsletters, or spam. You'll see a confidence score for each classification, and you can override if IRIS gets it wrong — which helps her learn. You can also block unwanted senders with one click, and their future emails will be automatically archived.

Question 20

Can I try it for free?

Accepted Answer

Yes! The free plan includes 50 emails/day taming, basic categories, and 5 AI replies per day. No credit card required.

Question 21

What's the difference between monthly and annual billing?

Accepted Answer

Annual billing saves you 20%. Pro drops from $12/mo to $9.60/mo, and Business drops from $29/mo to $23.20/mo.

Question 22

Can I cancel anytime?

Accepted Answer

Yes. No contracts, no cancellation fees. You keep access until the end of your billing period.

Question 23

Do you offer refunds?

Accepted Answer

If you're not satisfied within the first 14 days, contact us for a full refund.

Question 24

Do you read my emails?

Accepted Answer

Our AI processes your emails to categorize them and extract insights, but no human ever reads your email. Your data is encrypted in transit and at rest.

Question 25

Can I delete my data?

Accepted Answer

Yes. Go to Settings → Account → Delete Account. This permanently removes all your data, email cache, and AI-generated insights.

Question 26

Do you sell my data?

Accepted Answer

Never. We don't sell, share, or use your data for advertising. Period.

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